Munobet.com Privacy Policy

Last Updated: June 8, 2025

Munobet.com ("Munobet," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Munobet.com and use our services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

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1. Information We Collect

We collect various types of information from and about users of our Service, including:

  • Personal Identification Information:
    • Registration Data: When you register for an account, we collect information such as your full name, email address, phone number (for mobile money linking and communication), and password.
    • Mobile Money Details: To facilitate payouts for winning tickets, we collect and store your mobile money account number and associated mobile money provider.
  • Prediction Ticket Information:
    • Ticket Details: When you post a prediction ticket, we collect the details of the ticket, including but not limited to the selections, odds, stake, potential payout, the unique ticket ID/booking code, and the date/time the ticket was placed.
    • Proof of Ticket: We store the screenshots or images you upload as proof of your prediction tickets.
  • Usage Data:
    • Activity Logs: We collect information about your interactions with the Service, such as the date and time you access the Service, the pages you view, and the features you use.
    • Device Information: We may collect information about the device you use to access the Service, including IP address, browser type, operating system, and unique device identifiers.
  • Communication Data:
    • When you communicate with us via email, customer support chat, or other channels, we may retain a record of that communication.
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2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: This includes creating and managing your account, enabling you to post prediction tickets, and facilitating the verification and payout process.
  • To Process Payouts: To verify winning tickets and disburse funds to your registered mobile money account.
  • To Improve Our Service: We analyze usage data to understand how our Service is used, identify areas for improvement, and develop new features.
  • To Communicate with You: To send you important updates, notifications about your account, status of your tickets, payouts, and other service-related communications.
  • To Ensure Security: To detect, prevent, and address technical issues, fraud, and other illegal activities.
  • To Enforce Our Terms: To ensure compliance with our Terms and Conditions and other policies.
  • To Personalize Your Experience: To tailor content and features based on your preferences.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
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3. How We Share Your Information

We may share your information in the following circumstances:

  • With Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as mobile money payment processors, data analytics providers, and customer support services. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this Privacy Policy.

We do not sell, rent, or trade your personal identification information to third parties for their marketing purposes.

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4. Data Security

We implement reasonable technical and organizational measures designed to protect the security of your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that your information will be absolutely secure.

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5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information for as long as your account is active, to resolve disputes, enforce our agreements, and comply with legal obligations.

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6. Your Data Protection Rights

As a user of Munobet.com, you have certain rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data held by us.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided in Section 8. We may require you to verify your identity before responding to such requests.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are small data files placed on your device. We use cookies for:

  • Essential Functionality: To enable core features of the Service (e.g., staying logged in).
  • Performance and Analytics: To collect information about how you use our Service to improve its performance and your experience.
  • Security: To enhance the security of our Service.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to use some portions of our Service.

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8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:info@munobet.com